Support Dynamox

Hello,

Stay up to date with the latest features and enhancements we’ve just launched on the Dynamox Platform.

Check out what’s new and leverage these updates to their fullest! 
___________________________________

1. Asset Pro: New Ball Mill Asset  

The Asset Pro module now delivers full support for Ball Mill monitoring. We designed this solution to transform critical asset management, providing expert assistance that streamlines technical analysis and drives operational safety.  

What the solution delivers:  

Structured Navigation: Experience an intuitive journey scaling from a fleet overview down to component-level details (motors, gearboxes, and the drum) 

Expert Metrics: Track essential indicators such as Toe and Shoulder angles and energies, essential for evaluating the grinding regime and liner wear.  

Dedicated Visualization: Analyze asset behavior through temporal trends and the energy polar chart, correlating vibration with the actual ball impact position.  

The Key Differentiator: AI Health Summary 

The platform automatically processes metrics and fault detection to deliver a dashboard featuring the overall asset status, findings, and recommended actions. This transforms complex data into a clear diagnosis, enabling quick decisions without the need for exhaustive manual analysis of every chart. 

_________________________________

2. PIMS Connector: Integrating Process Data into Dynamox  

Dynamox now features the PIMS Connector, a functionality designed to map tags from your PIMS directly to platform spots.  

This integration empowers operators to analyze multiple PIMS variables within a single environment alongside existing Dynamox data. It eliminates the need for re-instrumentation, leveraging an intuitive and user-friendly interface.  

How it works:  

• Integration setup via connector interface (Administrator profile)  

• Mapping PIMS tags to corresponding spots  

• Automatic data synchronization post-configuration  

The connector supports two synchronization modes. Choose the optimal model for your operation: To ensure this integration complies with your site’s network and data policies, you can choose between two options:  

• Periodic Synchronization: The Dynamox platform automatically retrieves information from the PIMS at scheduled intervals.  

• On-Demand Delivery: Ideal for those who prefer to manage the outbound data flow. In this model, data is transmitted via the connector API, enabling your team to define update frequencies on the platform based on source system availability and operational needs.   

Note: In the second option, it is important to highlight that the responsibility for the data connection frequency will depend on how often your team sends data to the Dynamox API. 

To get started, access Administration > Connectors > PIMS and click on “Request connection”. Following the request, our commercial team will reach out to proceed with contracting and activation.  
___________________________________

3. AI Operating Level Suggestion  

Dynamox now leverages Artificial Intelligence to automatically suggest asset operating levels, making the configuration more accurate and reliable. 

The feature analyzes the spots history and suggests the ideal value to differentiate between running and stopped machines — an essential factor for the quality of indicators and analysis. 

Practical benefits include:  

• Enhanced accuracy for hour meters and condition indicators  

• A reduction in false alarms caused by data collection on stopped machines 

• Increased consistency in spot configuration  

The system automatically generates this suggestion for spots with a minimum of 15 consecutive days of data. Users can review it directly in the Spot Center, under the Operating level settings.  

Once defined, the platform will:  

• More accurately identify the asset status 

• Ignore data collected during downtime in the analysis 

• Ensure greater reliability in indicators and diagnostics  

Make sure to review your vibration monitoring points and check the suggestions to keep your Dynamox platform optimized for daily operations.  
________________________

We designed these enhancements to make your monitoring more intuitive and efficient, contributing to a clearer and more agile daily operation.  

Do you have any questions or want to learn more about these updates?  

Contact our team!   

See you next time!  
Dynamox Team 

Hello,

Stay up to date with the latest features and enhancements we’ve just launched on the Dynamox Platform.

Check out what’s new and leverage these updates to their fullest!  
___________ 

As part of our continuous improvement cycle, the latest updates focus on increasing the robustness of automated monitoring and improving maintenance team’s planning capabilities. 

Below, we outline the key implementations on the Dynamox Platform.

Asset Expansion in DynaDetect: Greater flexibility for your plant   

We understand that each industrial facility has a diverse machine park and unique processes. To address this reality, we have significantly expanded the library of assets covered by DynaDetect. 

Benefits for you: More than 50 new assets have been added and can now be monitored using Dynamox’s automatic detection intelligence. This expansion aims to continuously broaden plant-wide monitoring, regardless of asset type. This is Dynamox intelligence adapting to your operational needs. 
__________

Future Cycle Visualization in the Analysis Plan 

Now, within the Analysis Plan, in addtion to managing routes, ongoing plans, and historical data, it is also possible to preview the future cycles planned by the platform. 

Benefits for you: This feature increases operational predictability, enabling better organization of resources, tools, and workforce. It also helps mitigate the risk of monitoring discontinuity for critical assets and strengthens adherence to the maintenance plan. 

These improvements are not merely functional; they are designed to reduce operational management effort. While DynaDetect operates at the scale of diagnostic intelligence, Future Cycles focus on structuring and optimizing your field routine.   
 

Do you have questions or want to learn more about this new feature?  
Get in touch with our team! 

See you next time! 

Dynamox Team 

Hello, 


We have important updates to share with you! 


Every quarter, Dynamox evolves alongside your operation. To keep you fully up to date, we have prepared a special video highlighting the latest features recently released on our platform. 


Click here to watch the video and discover everything we’ve prepared for you! 

In the video, you’ll learn about: 


Expanded telemetry coverage 

Monitoring now ranges from 3 Hz to 13,000 Hz, enabling effective monitoring of low-speed assets. This expansion delivers broader coverage, increased safety, and even more accurate diagnostics. 


Analysis Plan 


No more manual tracking in Excel spreadsheets or notebooks! With the new Analysis Plan, analysts can view all routes and analyses to be performed on a single screen. Routes are automatically opened for recurring assets, and managers can track progress in real time while also generating comprehensive process reports. 


Automatic rescheduling of spectral data collection 


The system now automatically identifies whether the machine is operating, preventing unnecessary data collections, and optimizing the team’s time. 


Management KPIs in the Dynamox App 


Key performance indicators are now available in real time directly in the app. Simply select the desired module from the home screen to access all relevant information; anytime, anywhere. 


Simplified asset registration and organization 

Asset registration in the Asset Tree is now faster and more intuitive. You can create multiple machines at once and easily reorganize them by dragging them and dropping into the desired position. 

Asset list with 3D images 


Asset visualization is now even clearer and more intuitive, with 3D images that make it easier to identify assets and monitor inspection points and pending alerts. 


New gateways dashboard 


Visually track gateway status with connectivity icons and detailed information such as connection type, serial number, associated device status, firmware version, and more. Enjoy greater visibility and operational control across the entire DynaGateway network. 


Take the opportunity to explore these new features; and if you have any questions or would like to discuss how to further maximize your use of the Dynamox Platform, feel free to contact our team! 


Count on Dynamox to continuously evolve your asset monitoring. 


See you next time!

The Dynamox Team 

Hello,

Stay up to date with the latest features and enhancements we’ve just launched on the Dynamox Platform.

Check out what’s new and leverage these updates to their fullest! 

_____________________

1. New feature: Machine type selection now includes 3D images   

Asset identification on the Dynamox Platform is now easier. When selecting an asset type, you can now view a 3D image of the equipment directly in the selection list. 
This improvement is available across the entire platform, wherever asset selection is required. 

 
Examples from two different locations: 

Machine Center: 

Or directly from the asset tree, for example. 

This change aims to reduce asset configuration time by improving equipment recognition. 
____________________ 

2. New feature: Centralized view of pending alerts in inspection indicators   

To further simplify your daily routine, we’ve added a new chart to the Inspection Indicators page. It provides a consolidated view of assets with active alerts, making it easier to quickly identify inspection points that require attention. From the same screen, you can view the checklist, the type of pending issue, and the related response.   

How to access and use it:   

• Access the Dynamox Platform as usual. 

• In the menu, click on Inspection Indicators. 

• Locate the new Pending Alerts chart at the bottom of the page. 

• Click on the items to view details and plan your next actions. 
   

This improvement was designed to bring more visibility, control, and practicality to your inspection process, making alert management far more efficient. 

___________________________ 

3. Update to the Online Gateways Screen 

On the Dynagateways screen of the platform, it is now even easier to manage your fleet and monitor the connectivity of your Dynagateways. This information is displayed in the connectivity column, through an icon that indicates the connection type (Wi‑Fi, Ethernet, or Mobile Networks). If the icon is green, the Dynagateway is online. If it appears as ‘disabled’, the Dynagateway is offline. 

A gateway is considered online only if it has sent a status update or any measurement within the last 6 hours. When you hover over the icon, a tooltip displays the date and time of the last connection. 

Additionally, the screen includes new summary cards that display: 

• Total Dynagateways in the selected workspace 

• Number of online gateways 

• Number of offline gateways 

• Total associated spots 

Now, the Dynagateways you search for are saved in your browser, making future lookups easier (this information is user‑specific and only visible to you in that browser).

Filtering is not yet available, but in the next quarter we will introduce filters and more detailed information. 
Another new feature allows you to pin up to 5 Dynagateways as favorites, enabling quick access to the most important ones.      


You can also access additional options, such as data collection settings (trigger configuration and stopped‑machine rescheduling).   

These improvements make gateway monitoring more practical, visual, and efficient in your day‑to‑day operations.   

Hello,

Stay up to date with the latest features and enhancements we’ve just launched on the Dynamox Platform.

Check out what’s new and leverage these updates to their fullest! 

____________  

New: Machine movement in the asset ree   

It is now much easier to reorganize your asset structure in the Dynamox Platform. With the new feature, you can move machines between folders in the Asset Tree quickly and easily, just as you already do with Spots. Simply drag the machine to the desired folder and you’re done: the platform automatically records the movement, updating your monitored plant structure in real time. There’s no need to fill out forms or contact support, you now have full autonomy to organize your assets according to the needs of your operation. 

 
Step-by-Step:   
1. Once inside the platform, access your asset tree and click on “Manage“. 

2. Select the machine you want to move.   

3. Click and drag the machine to the desired folder. 

4. The movement may take a few seconds depending on the asset’s complexity. You will receive a notification that the movement has started, and once complete, your machine will have been successfully moved. 

This improvement is designed to make your routine more agile, reduce time spent on administrative task, and boost your operational efficiency. Additionally, by making it easier to reorganize assets, you gain more flexibility and control over your plant management.   

Key benefits for you:   

• More autonomy to organize machines and folders   

• Reduced time and effort to keep the Asset Tree up to date   

• Less dependence on Dynamox support for movements   

• A more intuitive and efficient platform   

Try it now and see how managing your assets can be even more practical with Dynamox!   

____________________________ 

New: Microsoft SSO login available for all plans 

To make access even easier while reinforcing information security, Dynamox now offers Microsoft Single Sign-On (SSO) login for all users — including those on the standard plan.  

With this update, you can access the Dynamox Platform using your corporate Microsoft account, without needing to create or remember another password. Simply click “Sign in with Microsoft” and, if you’re already authenticated in Microsoft, access is immediate.   

Key benefits for you:   

• More convenience: fast access, with no need for a dedicated Dynamox password. 

• More security: reduces the risk of password leaks and centralizes access control in your company’s IT team. 

• Less hassle: no more worrying about recovering or managing multiple passwords.   

Traditional password login remains available, ensuring flexibility for all users.  

This enhancement reinforces Dynamox’s commitment to security and customer experience, making platform access simpler and more protected. 

____________________________________ 

New: Analysis plan execution reports   

Tracking progress and operational discipline across your analysis plans is now much easier on the Dynamox Platform. With the new Reports feature, you gain access to a true logbook of each plan cycle, offering greater traceability and transparency in your monitoring process.   

Step-by-Step: 

1. A new “Reports” button is available directly on each analysis plan card.   

2. Inside, you can view the full history of plan executions, including details such as: responsible user, frequency, creation date, total assets, and monitored spots.    

3. Execution cycles are displayed in a list format with a period filter (last 30, 60, 90 days, or full history).   

For each week, adherence rate (completion percentage) is automatically calculated based on the reports issued — including cases where one report covers multiple spots.   

4. By expanding each week, you can see the status of each machine: which were inspected and which are pending, with visual check markers.   

Progress can reach 100% once all required reports are entered, enabling the “Mark as analyzed” button. Closing the cycle, however, is always a manual action performed by the user, ensuring full control over final validation.   

Key benefits for you: 

• More transparency and traceability when tracking analysis plans 

• Easier identification of bottlenecks, pending tasks, and improvement opportunities 

• Detailed historical records for audits, compliance, and technical quality assurance 

• Clear visualization of progress by machine and by cycle, supporting better management and decision-making   

These improvements were designed to make your monitoring workflow more intuitive and efficient, contributing to a faster and clearer operation in your day-to-day activities.  

If you have questions or want more details about any of these updates, talk to our team!   

Until next time! 

Dynamox Team 

Hello,

Stay up to date with the latest features and enhancements we’ve just launched on the Dynamox Platform.

Check out what’s new and leverage these updates to their fullest!
_________________________________________________

Global telemetry from 3 to 13,000 Hz 

A new configuration is now available for the HF+/HF+s sensor! You can now expand the frequency range of these sensors to 3 Hz – 13 kHz, updating telemetry settings for more comprehensive monitoring. 

What changes with this new monitoring? 

Telemetry monitoring is essential for continuously tracking equipment variations. With this expanded frequency range, you ensure greater accuracy, safety, and predictability in monitoring your assets. 

Spot creation 

By default, Spots created with HF+/HF+s will have telemetry set to 3–13,000 Hz. 

Spot editing 

In the Spot Viewer, a notification will appear prompting you to update to the new configuration. When you click “Learn more” you’ll see a summary of the update, along with the main points to pay attention to. 

These enhancements were designed to make your monitoring more intuitive and efficient, contributing to a smoother and cleaner operation in your daily routine. 

Do you have questions or want more details about any of these updates?  
Get in touch with our team! 

See you next time! 

 
The Dynamox Team 

Hello,

Stay up to date with the latest features and enhancements we’ve just launched on the Dynamox Platform.

Check out what’s new and leverage these updates to their fullest! 

____________________________________

Rescheduling spectral acquisition on an idle machine 

Ensure that only relevant data is collected, analyzed, and stored by aligning spectral capture with the asset’s operating status. 

This feature allows the system to automatically reschedule spectral collections when it detects — based on the operating thresholds configured on the Spot — that the machine is stopped. 

With rescheduling: 

Without rescheduling: 

In SpotViewer, you can clearly observe the effects of rescheduling by comparing the event timeline 
with the telemetry graphs: 

With rescheduling enabled: 

During periods when the global RMS velocity approaches 0 mm/s (indicating the machine is stopped), no spectral collection records are generated. These collections are rescheduled and performed only when the asset resumes operation. 

Without rescheduling enabled: 

The collection follows the gateway’s fixed schedule, generating spectral events even during downtime; cluttering the timeline with irrelevant events. 

In SpectralViewer, the impact is seen in the quality and relevance of the available spectral graphs: 
With rescheduling enabled: 


The spectral graphs reflect moments when the asset was actually operating, making the analysis more accurate and useful for diagnostics and decision‑making. 


Without rescheduling enabled: 
A large volume of graphs is generated during inactive periods, which are not useful for analysis since they do not represent the asset’s real behavior. 


CONFIGURATION 
Rescheduling is configured through the collection schedule of the DynaGateway LTE or IoT, running firmware version 2.1.1. This option is not available in earlier versions. 


ATTENTION: When the configuration is set to triaxial, for operational‑level thresholds, any axis that exceeds the defined limit will be considered as the machine operating. In other words, the logical operator used is “OR”. If X, Y, or Z are above the threshold, the function will not be enabled, and a collection will be performed. 
In the DynaGateway Viewer screen, when you click the COLLECTION SCHEDULE button, the option appears disabled by defaultand must be selected to enable it. 

If the Spot does not have operational levels configured, attempting to enable rescheduling will trigger a message informing you that this configuration is required, along with a button that takes you directly to the operational levels screen. 

After configuring and saving the levels, the schedule can be adjusted normally. Then, you must: 

1. Save the schedule. 

2. Save the DynaGateway. 

3. Confirm the update. 

After that, the icon for spectral‑collection rescheduling on idle machines will appear in the collection settings column. 

The collections will be rescheduled according to the following sequence: 

• Schedule 1 = 15 minutes, new attempt. 

• Schedule 2 = 30 minutes, new attempt. 

• Schedule 3 = 45 minutes, new attempt. 

• Schedule 4 = 1 hour 15 minutes, new attempt. 

In other words: A(N–1) + A(N–2) = AN. 

The collections that do not take place will be displayed in the panel on the right side of the screen, after clicking the “EVENTS” button. 

These improvements were designed to make your monitoring experience more intuitive and efficient, contributing to a smoother and clearer operation in your daily routine. 

Do you have any questions or want to know more about any of these new features? Get in touch with our team! 

See you next time! 

 
The Dynamox Team