Support Dynamox

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Defect Detection 

Responding to requests from our clients, we’ve introduced three updates to DynaDetect, Machine Viewer, and Spot Viewer that make defect monitoring even more efficient and intuitive. 

DynaDetect  
Asset indicators are back on the DynaDetect home screen. When accessing DynaDetect, you’ll now see a clear and quick overview of monitored assets, assets with critical defects, assets with manageable defects, and assets without diagnostics. You can also use the “Show Indicators” and “Hide Indicators” options to customize the display of information as you prefer. 

Machine Viewer 
The second update is that Machine Viewer now displays subassembly and component information directly on the screen. Clicking on these elements reveals details in the new layout, along with a quick-access button to DynaDetect for monitoring other equipment. This brings more efficiency to your asset management. 

Spot Viewer 
In Spot Viewer, defects are now shown by severity directly on the screen. When selecting a defect, the new quick analysis tab displays detailed information about the diagnosis at that specific point, providing more context for your decision-making. We’ve also added a quick-access button to DynaDetect for faster monitoring of other assets. 

These improvements were designed to make your monitoring experience more intuitive and efficient, contributing to a faster and clearer operation in your daily routine.   

Dynamox Lens 
 
Information at your fingertips 
The new “Learn More” button in the upper-right corner provides all the details about Dynamox Lens settings. Quickly and easily learn everything about installing and configuring Dynamox Lens. 

 
Thermographic scale adjustment 
The thermographic scale is now even better, offering more control in your thermal analyses. The temperature scale automatically follows the maximum and minimum values of the thermogram. With this update, you can manually adjust these limits using the cursor or set custom values, ensuring much more accurate and personalized analyses. 

Spot settings 
 
FTF Calculation by bearing race 
Now, you can choose whether the bearing’s rotating race is internal or external. Based on this setting, the system calculates the cage fault frequency, updating markers and metrics for even more accurate and reliable analyses. 

Spot Viewer 

Choose to enable or disable spectrum preview 
Responding to customer requests, you can now choose whether to display the spectrum preview on the Spot Viewer screen. In user settings, select Enable (to view) or Disable (to hide).  

Additionally, when configuring this preference, you can access the Spectral Viewer page by double-clicking on spectral metric collections. 

Axis unification 
With axis unification, you now have unified control, highlighting the selected axis in the following contexts: 
 

-Telemetry Charts: Clicking on the axis legend (Velocity / Acceleration) will make the charts respond to your selection, ensuring a unified visual experience. 

-Spectral Metrics: When selecting a spectral collection, the corresponding axis will be highlighted, while others will appear with reduced opacity. This approach makes it easier to identify the axis under analysis and will be applied consistently across other metrics. 

-Spectral Preview: When returning to the spectral preview, selecting an axis will make both charts respond to the selected point. The spectral collection updates to the chosen axis, keeping everything uniform. 

Asset Pro 

View previous orbits of the vibrating screen 
You can now visualize previously calculated orbits. This feature allows you to quickly select past readings and makes it easier to compare them with the current indicator. 

Trigger for DynaGateway 

New: Configure Trigger for DynaGateway via Dynamox Platform 
You can now configure Trigger for DynaGateway directly on the platform. Easily adjust conditional data collection according to your analysis needs. 
⚠️ Important: This configuration is only available for the LTE and IoT versions of DynaGateway! 

These improvements were designed to make your monitoring more intuitive and efficient, contributing to a faster and clearer operation in your daily routine. 

Do you have questions or want more details about any of these updates? 
Contact our team!  

See you soon! 
Dynamox Team 

The new update of the Dynamox App for Android is now available! 📱 

In this edition, we bring exciting news about Dynamox Lens, Dynamox’s thermographic device that continuously monitors the temperature of your assets. 🌡️✨ 

🆕 Dynamox Lens Configuration via App 

To validate the camera positioning and set parameters related to the infrared image of the Dynamox Lens, it was previously necessary to start the device’s configuration mode physically using the button. 

Now, with the new update, you can access this feature remotely through the Dynamox App! 🌐📱 

🔍 How can I use the new functionality? 

The user must log in to the app, go to the home screen, and open the main menu located at the bottom of the screen. 

In the menu, select the “Lens” option to start searching for nearby devices. Once the desired device is found, select it by clicking on its identifier. 

Next, the user will be directed to the configuration pages, where it’s possible to create regions, adjust object parameters, and view the thermogram, ensuring the correct positioning during device installation. ✅ 

🤔 Haven’t met Dynamox Lens yet? Learn more by clicking here. ⬅️ 

Update now and enjoy the new features available in the Dynamox App! 🌐 

For any questions, please contact Dynamox Technical Support: suporte@dynamox.net    

The new update of the Dynamox App for iOS is now available! 📱 

In this edition, we bring exciting news about Dynamox Lens, Dynamox’s thermographic device that continuously monitors the temperature of your assets. 🌡️✨ 

🆕 Dynamox Lens Configuration via App 

To validate the camera positioning and set parameters related to the infrared image of the Dynamox Lens, it was previously necessary to start the device’s configuration mode physically using the button. 

Now, with the new update, you can access this feature remotely through the Dynamox App! 🌐📱 

🔍 How can I use the new functionality? 

The user must log in to the app, go to the home screen, and open the main menu located at the bottom of the screen. 

In the menu, select the “Lens” option to start searching for nearby devices. Once the desired device is found, select it by clicking on its identifier. 

Next, the user will be directed to the configuration pages, where it’s possible to create regions, adjust object parameters, and view the thermogram, ensuring the correct positioning during device installation. ✅ 

🤔 Haven’t met Dynamox Lens yet? Learn more by clicking here. ⬅️ 

Update now and enjoy the new features available in the Dynamox App! 🌐 

For any questions, please contact Dynamox Technical Support: suporte@dynamox.net    

The October update of the Dynamox Web Platform is now available! 🌐✨ 

An edition full of new features made especially for you! This release brings exciting updates to Spot Viewer Analysis and Belt Conveyor Fault Detection!  

Notes During Analysis in Spot Viewer 

With this new update, users can now leave comments directly on the Spot Viewer spectral viewer, available while executing routes! 💬🔍 

In this version, the feature allows users to quickly add technical observations during analysis, encouraging information sharing between team members and ensuring continuity in technical work. 🔄 

🔍 How can I use the new feature?     

The analyst starts the analysis route and accesses Spot Viewer as usual. When viewing the spectrum through the preview, a comment section is now displayed directly in the interface: 

Additionally, comments are linked to the data collection and made available to other team members. This way, users can strategically use comments to ensure smoother analytical continuity! 💡 

Conveyor Belt Fault Detection – DynaDetect 

In this edition, we also bring an update to DynaDetect! The tool now performs fault detection in hydraulic couplings, expanding its analysis coverage for belt conveyors! 📈 

Through early fault detection powered by AI trained on multiple components, users gain even greater control over the health of their critical assets, preventing catastrophic failures and ensuring equipment reliability. 🚀 ️🌟 

Use the new features now, already available on the Dynamox Platform! 🚀 

For any questions, please contact Dynamox Technical Support: suporte@dynamox.net 

The September 2025 update of the Dynamox Platform is now available! 🌐

In this new version, we bring updates to DynaSens, Asset Tree, Public Alert APIs, Management Indicators, and DynaDetect.

🆕 New Monitoring Panel in DynaDetect

It’s now even faster to identify faults in your plant with the new monitoring panel in DynaDetect!

This version introduces a panel specifically designed for maintenance teams using the tool’s AI models to detect faults.

The tool provides a centralized panel with valuable information about your assets, connecting detection data with your team’s work and optimizing workflows.

The new panel enables your team to:

• Gain visibility into team activities
• Proactively identify faults and mitigate risks
• Get a systemic view of asset faults and affected components
• Identify undiagnosed faults more quickly
• Easily validate diagnostics
• View a list of identified faults

🆕 Checklist Templates in DynaSens

To simplify the DynaSens implementation process, this update introduces a list of predefined templates on the checklist creation screen.

These templates contain complete content that can be used directly or adapted to your company’s reality.

This feature ensures faster initial setup, routine standardization, and a smoother user adoption experience.

🔍 How to use the new feature?

Go to the “Checklists” tab in the side menu, click “Create,” and on the tool page, select the desired asset in the “Recommended Checklists” field and choose from the available templates:

By clicking the “play” button, you can preview the template content in detail before selecting it, ensuring it fits your needs.

After saving the selected template, the checklists will be directed to the “Manage” screen, where they can be reopened and edited as needed.

🆕 Management Indicators Update: Health Calculation Change, New Filters, and Indicator

Health Calculation Change

There will be an update to the current health calculation of indicators on the “Management Indicators” screen. Currently, indicators use spot alerts as the basis for calculation. Starting in 2026, the new calculation will use the worst alert from each machine to determine asset health.

IMPORTANT: The current calculation will be disabled in December 2025, but the new format will be available this year for users to adapt.

Class and Business Risk Filters

With the new health calculation enabled, you’ll be able to use the new class and business risk filters. The tool allows filtering information for machines with associated business risk or class.

Percentage Indicator of Machines in Alert Without Open or Ongoing Reports

A new indicator will also be available with this update. Users can now view the percentage of machines in alert without open or ongoing reports. This update aims to provide greater visibility into machines in alert that haven’t been analyzed.

🆕 Public Alert API

To wrap up this month’s updates, a new Alert API is also available!

With this new API, users can view the alert history related to a specific spot metric. The update is available at: API Dynamox – Alerts

Start using the new updates now, already available on the Dynamox Platform! 🚀

Any questions? Contact Dynamox Technical Support: suporte@dynamox.net